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Emergency vs. Urgent Care

The Emergency & Trauma Center at our main hospital campus in Bellevue and our 24-Hour Urgent Care Clinic in Issaquah were designed to serve very different needs, but they often work together to ensure patients receive the right level of treatment at the right time. 

Emergency care should be used for matters of life or death or accidents or illnesses not treatable at your physician's office. Urgent Care specializes in treating illnesses and injuries that aren't life threatening but still require immediate attention. Review the chart on the right to learn more about when to visit the Emergency Department versus Urgent Care.

Print out this chart with more information about when to visit the Emergency Department versus Urgent Care.

If you think you have a medical emergency, you should always call 911.

In an emergency, call 9-1-1

ER Visit

Visit an ER for:

  • chest pain
  • compound fractures
  • confusion
  • fainting
  • fevers in infants
  • high fever
  • ingestion of obstructive objects
  • ingestion of poisons
  • major head injury
  • palpitations
  • pneumonia
  • seizures
  • severe abdominal pain
  • severe burns
  • severe headache
  • shock
  • significant trauma/injury
  • snake bite
  • unconscious or catatonic state
  • uncontrollable bleeding

Urgent Care

Visit an urgent care center for:

  • allergies
  • asthma attack (minor)
  • bronchitis
  • colds, flu, fever
  • cough
  • dehydration
  • dizziness
  • ear infections
  • insect bites
  • migraines
  • minor burns
  • minor cuts
  • minor head injury
  • nausea
  • pink eye
  • rash
  • simple fracture
  • sore throat
  • sprains/strains
  • stitches
  • urinary tract infections